How do I change my NDIS plan?
This is national law, so it applies across Australia. Some services listed here are in Victoria. For services in your state or territory, see Help in other states.
Last checked: 1 November 2026
The short answer
There are two ways to change an NDIS plan. A variation changes part of your plan, and you can ask for one at any time. A reassessment looks at your whole plan, and you can only ask for one if your support needs have changed in a big and lasting way. If the NDIA says no, or does not answer in time, you can ask for an internal review.
Key dates and time limits
- The NDIA must decide a variation request within 21 days, or tell you it needs more time.
- If the NDIA does nothing within 21 days, it is treated as refusing the variation, and that refusal is reviewed automatically.
- The NDIA must decide a reassessment request within 90 days.
- If the NDIA does nothing within 90 days, it is treated as refusing to reassess, and that refusal is reviewed automatically.
- You have 3 months to ask for an internal review of a decision not to vary or not to reassess your plan.
Step by step
Work out what kind of change you need
A variation is for a change to part of the plan. Examples are crisis or emergency funding after a big change in your needs, funding after fraud or financial exploitation, funding to stop a threat to your health or safety, funding after a quote or report the NDIA asked for (such as for equipment or home changes), or changing how your plan is managed. A reassessment looks at the whole plan and can lead to a new plan.
Changing your goals
To change only your statement of goals and aspirations, give the new version to the NDIA. Your plan is treated as changed straight away, and the NDIA must send you a copy within 7 days.
Ask for a variation
Ask the NDIA in writing and say exactly what you want changed and why. Attach evidence, such as a therapist's report or a quote. The NDIA can make a variation that is different from what you asked for. It must send you the varied plan within 7 days of it taking effect.
Check if you can ask for a reassessment
You can ask only if your ongoing support needs from your NDIS impairment have changed in a significant way. The change must come from a significant, ongoing change in what you can do (with a big drop in your ability to do daily activities), or a significant, ongoing change in your living, education or work arrangements or your informal supports, such as a carer who can no longer help.
Ask for a reassessment
Use the NDIA's form if it has one and send the evidence it asks for. Explain what changed, when, and how it affects the supports you need. The NDIA may decide to vary the plan instead, reassess it, or refuse.
Needs assessments and new framework plans
Under the 2024 law changes, people are being moved in stages to 'new framework plans' with a single budget. Before a new framework plan, the NDIA arranges a needs assessment and must give you a copy of the report. If you are in a group due to move, asking for a reassessment may lead the NDIA to start your new framework plan.
If the answer is no
A decision to vary your plan, not to vary it, or not to reassess it can be reviewed. Ask for an internal review within 3 months, then go to the Administrative Review Tribunal within 28 days if you still disagree.
Who can help
Disability Advocacy Finder (Ask Izzy)
Search by postcode for a free disability advocate, including NDIS Appeals advocates.
askizzy.org.au/disability-advocacy-finder ↗Victoria Legal Aid, Legal Help
Free legal information and referral. If your NDIS case is at the Tribunal, you may get a free one hour advice session, and help with funding for a lawyer through the NDIS Appeals program.
Villamanta Disability Rights Legal Service
Free Victorian disability legal service. Mostly helps with Tribunal cases and NDIS funding, when it has capacity.
AED Legal Centre
Free advice and representation for eligible Victorians who want to challenge an NDIS decision.
Forms and the law
Victoria Legal Aid: your review rights and the NDIS
How to challenge a decision about your plan.
legalaid.vic.gov.au/your-review-rights-and-national-disability-insurance-scheme ↗Disability Advocacy Finder
Find a free advocate to help you ask for a change.
askizzy.org.au/disability-advocacy-finder ↗National Disability Insurance Scheme Act 2013 (Cth), sections 47 to 48A (variations and reassessments)
legislation.gov.au/C2013A00020/latest/text ↗National Disability Insurance Scheme Act 2013 (Cth), section 32L (needs assessments)
legislation.gov.au/C2013A00020/latest/text ↗National Disability Insurance Scheme Act 2013 (Cth), sections 99 and 100 (reviewable decisions and internal review)
legislation.gov.au/C2013A00020/latest/text ↗Where this information comes from
These are public sources we used to write this guide. They are general information, not legal advice about your situation.
- Federal Register of Legislation National Disability Insurance Scheme Act 2013 (Cth)
- Federal Register of Legislation National Disability Insurance Scheme Act 2013 (Cth)
- Victoria Legal Aid your review rights and the NDIS
- Administrative Review Tribunal National disability insurance scheme
- Ask Izzy Disability Advocacy Finder
- Victoria Legal Aid Contact us
- Villamanta Disability Rights Legal Service Ndis
- AED Legal Centre Ndis assistance
- Department of Health, Disability and Ageing Ndis amendment securing the ndis for
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