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We are not giving legal advice yet. We expect to start in mid to late November 2026 after we have finalised insurance and registration matters. Until then, our free guides are open to everyone. The content of this website may be subject to further review and changes.

Other help

If we cannot help you, or you need help today, these free services may be able to. Most are in Victoria. If you live in another state or territory, see Help in other states further down this page. If you are in danger now, call 000.

Start here

Victoria Legal Aid, Legal Help

Free legal information and referral for anyone in Victoria, business hours. Duty lawyers at Magistrates' Courts help many people on their first court date.

1300 792 387
legalaid.vic.gov.au ↗

Find your local community legal centre

Federation of Community Legal Centres Victoria. Search by postcode.

fclc.org.au ↗

Family, children and family violence

Women's Legal Service Victoria

Free legal help for women and non-binary people, including family law, intervention orders and Child Protection.

womenslegal.org.au ↗

Djirra

Legal and other support for Aboriginal and Torres Strait Islander people experiencing family violence, mostly women.

djirra.org.au ↗

intouch Women's Legal Centre

For migrant and refugee women experiencing family violence.

intouch.org.au ↗

International Social Service Australia

Free help for parents when a child has been taken or kept overseas. Monday to Friday, 9am to 5pm.

1300 657 843
iss.org.au ↗

Youthlaw

For people under 25.

youthlaw.asn.au ↗

Police and public bodies

Victoria Police complaints

Complain online, by post, or at any police station. Call the Police Conduct Unit with questions before you complain, or about an existing complaint.

1300 363 101
police.vic.gov.au/complaints ↗

IBAC

Independent Broad-based Anti-corruption Commission. Complaints about serious police misconduct and public sector corruption in Victoria.

1300 735 135
ibac.vic.gov.au/contact ↗

Victorian Ombudsman

Complaints about Victorian government departments, councils and other public bodies.

1800 806 314
ombudsman.vic.gov.au/complaints ↗

Commonwealth Ombudsman

Complaints about Australian Government agencies, such as Services Australia. Complain to the agency first.

1300 362 072
ombudsman.gov.au/complaints/how-to-make-a-complaint ↗

Office of the Victorian Information Commissioner

Freedom of information and privacy complaints about Victorian public bodies.

1300 006 842
ovic.vic.gov.au/about-us/contact-us ↗

Police Accountability Project

Inner Melbourne Community Legal. Police complaints, civil claims and inquests.

policeaccountability.org.au ↗

Victorian Aboriginal Legal Service, Wirraway

Police and prison accountability for Aboriginal and Torres Strait Islander people.

vals.org.au ↗

Money, housing and work

Tenants Victoria

Renting.

tenantsvic.org.au ↗

Consumer Action Law Centre

Consumer and debt problems.

consumeraction.org.au ↗

Mortgage Stress Victoria

If you are behind on your home loan.

mortgagestress.org.au ↗

JobWatch

Rights at work.

jobwatch.org.au ↗

Migrant Workers Centre

For workers born overseas.

migrantworkers.org.au ↗

Other groups

Victorian Aboriginal Legal Service

Criminal, civil and family law for Aboriginal and Torres Strait Islander people.

vals.org.au ↗

Seniors Rights Victoria

For older people, including elder abuse.

seniorsrights.org.au ↗

Refugee Legal

For people seeking asylum, refugees and migrants.

refugeelegal.org.au ↗

Mental Health Legal Centre

For people living with mental illness.

mhlc.org.au ↗

Villamanta Disability Rights Legal Service

For people with disability.

villamanta.org.au ↗

Justice Connect

Online help with many legal problems.

justiceconnect.org.au ↗

If you are not eligible for free help

If we or another free service cannot help you, you may still be able to see a private lawyer. A first meeting can help you understand your options and what further help would cost.

Law Institute of Victoria: Find Your Lawyer

Fill in the referral form on their website. You get a letter referring you to a private lawyer for a free 30 minute first consultation. You can use it to talk about your options and ask for an estimate of costs.

liv.asn.au/find-a-lawyer ↗

We may also be able to help with some ongoing work for a small payment based on what you can afford. We always agree any payment with you in writing before we start. See Get help.

In other states and territories, the law society can also refer you to a private lawyer. See Help in other states.

Help in other states

We can help people anywhere in Australia with national laws, such as family law, child support and work. For problems under your own state or territory law, these free services can help.

National help, wherever you live

Family Relationship Advice Line

Information on separation, parenting and family dispute resolution.

1800 050 321
familyrelationships.gov.au ↗

Fair Work Ombudsman

Pay, conditions and rights at work under the Fair Work Act.

13 13 94
fairwork.gov.au ↗

National Debt Helpline

Free financial counselling.

1800 007 007
ndh.org.au ↗

1800RESPECT

Sexual assault and family violence counselling, 24 hours.

1800 737 732
1800respect.org.au ↗

Community Legal Centres Australia

Find a community legal centre near you, in any state or territory.

clcs.org.au ↗

Family violence orders have different names

Every state and territory has its own law for protection orders. The idea is similar, but the name, the court and the steps are different.

  • Victoria: family violence intervention order
  • New South Wales: apprehended domestic violence order (ADVO)
  • Queensland: domestic violence order
  • Western Australia: family violence restraining order
  • South Australia: intervention order
  • Tasmania: family violence order
  • ACT: family violence order
  • Northern Territory: domestic violence order

Private lawyers in your state

If you are not eligible for free help, the law society in your state or territory can refer you to a private lawyer. The referral is free, but the lawyer will charge for their work. Ask about the cost of a first appointment before you book.

Victoria: Law Institute of Victoria

Find Your Lawyer referral service.

liv.asn.au/find-a-lawyer ↗

New South Wales: Law Society of NSW

Solicitor Referral Service. Request a referral online.

lawsociety.com.au/register-solicitors/register-solicitors/solicitor-referral-service ↗

Queensland: Queensland Law Society

Find a Solicitor, on the You and the law page.

qls.com.au/For-the-community ↗

Western Australia: Law Society of WA

Find a Lawyer.

lawsocietywa.asn.au/find-a-lawyer ↗

South Australia: Law Society of SA

See a Lawyer referral service.

(08) 8229 0200
lawsocietysa.asn.au/site/Shared_Content/Smart-Suite/Smart-Maps/Public/Find-a-Lawyer.aspx?search-open=true ↗

Tasmania: Law Society of Tasmania

Find a Lawyer.

lst.org.au/find-a-lawyer ↗

ACT: ACT Law Society

Find a Lawyer.

actlawsociety.asn.au/find-a-lawyer ↗

Northern Territory: Law Society NT

Legal Referral Service.

(08) 8981 5104
lawsocietynt.asn.au/index.php/legal-referral-service ↗

Family law in Western Australia

In Western Australia, family law cases go to the Family Court of Western Australia, and de facto property is dealt with under WA law. The main rules are similar, but the forms and some steps are different.

Work in Western Australia

In Western Australia, some employers are covered by the WA state system instead of the Fair Work Act. These include sole traders, partnerships and other businesses that are not companies. Check which system covers you before you apply anywhere.