In danger now? Call 000.Need an interpreter? Call 131 450.How to stay safe online
Online appointmentQuick exit

We are not giving legal advice yet. We expect to start in mid to late November 2026 after we have finalised insurance and registration matters. Until then, our free guides are open to everyone. The content of this website may be subject to further review and changes.

What we help with

Choose your problem to see what you need to know, how we can help, and our free guides. Each guide shows whether it covers the whole of Australia or Victoria only. When we first open, we will focus on family law, family violence and urgent matters. If your problem is not listed, contact us anyway and we will tell you who can help.

Australia-wide

Family and children

Separation, parenting, divorce, property, child supportApplies across Australia

Immigration and visas

Visa refusals, cancellations, family visas, citizenshipApplies across Australia

NDIS

Access, plans, reviews, appeals, provider complaintsApplies across Australia

Work and pay

Rights at work, pay, dismissalApplies across Australia

Consumer rights

Faulty goods, refunds, unfair treatmentApplies across Australia

Commonwealth government decisions

Reviews and complaints about federal agenciesApplies across Australia

Australia and Victoria

Discrimination and harassment

Discrimination, bullying, sexual harassmentAustralia and Victoria

Going to court without a lawyer

What to expect, preparing, on the dayAustralia and Victoria

Victoria only

Family violence and child protection

Intervention orders, Child Protection, Children's CourtVictoria only

Renting and fines

Notices, repairs, bond, unpaid finesVictoria only

Police and criminal law

Police complaints, interviews, chargesVictoria only

Victorian government decisions

Reviews and complaints about Victorian bodiesVictoria only

Find a guide

Separating with children: where to startFamily and children · Applies across AustraliaParenting orders: what they are and how to get oneFamily and children · Applies across AustraliaI have not seen my child for months. What can I do?Family and children · Applies across AustraliaGoing to family dispute resolution (mediation)Family and children · Applies across AustraliaGetting divorced in AustraliaFamily and children · Applies across AustraliaDividing property after separationFamily and children · Applies across AustraliaChild support: how it worksFamily and children · Applies across AustraliaMy visa was refused. Can I ask for a review?Immigration and visas · Applies across AustraliaMy visa may be cancelled. What do I do?Immigration and visas · Applies across AustraliaBridging visas: staying lawfully while you waitImmigration and visas · Applies across AustraliaPartner and family visas: the basicsImmigration and visas · Applies across AustraliaApplying for Australian citizenshipImmigration and visas · Applies across AustraliaGetting immigration help safely: avoiding scams and unregistered advisersImmigration and visas · Applies across AustraliaHow do I apply for the NDIS?NDIS · Applies across AustraliaHow do I ask for a review of an NDIS decision?NDIS · Applies across AustraliaHow do I take an NDIS decision to the Administrative Review Tribunal?NDIS · Applies across AustraliaHow do I change my NDIS plan?NDIS · Applies across AustraliaHow do I complain about an NDIS provider?NDIS · Applies across AustraliaYour basic rights at workWork and pay · Applies across AustraliaI have been dismissed. What can I do?Work and pay · Applies across AustraliaI have not been paid properlyWork and pay · Applies across AustraliaI bought something faulty. Can I get a refund?Consumer rights · Applies across AustraliaAsking for a review of a Commonwealth government decisionCommonwealth government decisions · Applies across AustraliaMaking a discrimination complaintDiscrimination and harassment · Australia and VictoriaBullying, sexual harassment or discrimination at workDiscrimination and harassment · Australia and VictoriaRepresenting yourself: what to expect on the dayGoing to court without a lawyer · Australia and VictoriaApplying for a family violence intervention orderFamily violence and child protection · Victoria onlyI have been served with an intervention order. What do I do?Family violence and child protection · Victoria onlyChild Protection has contacted me. What happens now?Family violence and child protection · Victoria onlyGoing to the Children's Court: a guide for parentsFamily violence and child protection · Victoria onlyI got a notice to vacate. What are my rights?Renting and fines · Victoria onlyRepairs, rent increases and getting your bond backRenting and fines · Victoria onlyI cannot pay my fineRenting and fines · Victoria onlyHow to complain about police in VictoriaPolice and criminal law · Victoria onlyPolice want to interview me. What are my rights?Police and criminal law · Victoria onlyI have been charged. What happens at the Magistrates' Court?Police and criminal law · Victoria onlyAsking for a review of a Victorian government decisionVictorian government decisions · Victoria only

What we cannot help with

We are a small, free service, so there are some things we cannot do. We cannot:

  • Help in an emergency. We are not an emergency service. If you are in danger now, call 000.
  • Help both people in the same dispute, or help you if we already help the other person.
  • Give immigration advice to people who can afford a private lawyer or registered migration agent.
  • Help with problems under the law of another state or territory, except national laws such as family law. We will point you to help where you live.
  • Represent you in court in every case. We do this only when we have capacity.
  • Help with problems outside Australia, or under the law of another country.
  • Help with business, company or commercial disputes.
  • Help with wills and estates, or buying and selling property.

If your problem is not listed here, contact us anyway. If we cannot help, we will tell you who can.