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We are not giving legal advice yet. We expect to start in mid to late November 2026 after we have finalised insurance and registration matters. Until then, our free guides are open to everyone. The content of this website may be subject to further review and changes.

Applies across Australia

I have not been paid properly

This is national law, so it applies across Australia. Some services listed here are in Victoria. For services in your state or territory, see Help in other states.

In Western Australia, some employers are covered by the WA state system instead of the Fair Work Act. These include sole traders, partnerships and other businesses that are not companies. Check which system covers you before you apply anywhere.

Last checked: 31 October 2026

The short answer

Most workers' minimum pay comes from an award, and you can check yours with the Fair Work Ombudsman Pay Calculator. If you are owed money, ask your employer in writing first, then get help from the Fair Work Ombudsman. You can also make a small claim in court for up to $100,000. You must start a court claim within 6 years of the underpayment.

Key dates and time limits

  • 6 years from the date of the underpayment to start a small claim.
  • Your employer must give you a payslip within 1 working day of pay day.

Step by step

  1. Find your award and pay rate

    For most employees, the minimum wage is set by the award for your industry or job. Use the Fair Work Ombudsman Pay Calculator to find your award and your rates, including penalty rates and allowances. If no award or agreement covers you, the National Minimum Wage is $26.44 an hour or $1004.90 a week from 1 July 2026 (as at October 2026).

  2. Check your payslips and records

    A payslip must show your pay period, gross and net pay, your hourly rate and hours, any loadings, allowances and penalty rates, deductions, and super paid. Keep every payslip and write down the hours you actually work. The Fair Work Ombudsman Record My Hours app can help.

  3. Work out what you are owed

    Compare what you were paid with what the award says, week by week. Include base pay, penalty rates, overtime, allowances and leave. Unpaid super can also be claimed, or you can report it to the Australian Taxation Office.

  4. Raise it with your employer in writing

    Talk to your employer if it is safe to do so. If that does not fix it, send a letter or email setting out what you are owed and by when you want it paid. Say you will make a small claim if it is not paid by that date. Keep a copy of what you send and any reply.

  5. Ask the Fair Work Ombudsman for help

    The Fair Work Ombudsman gives free advice and can look into underpayment. It can issue a compliance notice that requires an employer to work out and pay what is owed. In some cases it can help you lodge a small claim.

  6. Make a small claim

    You can make a small claim for up to $100,000 in the Federal Circuit and Family Court of Australia or in the Industrial Division of the Magistrates' Court of Victoria in Melbourne. The process is less formal, and you usually need the court's permission to use a lawyer. Get advice about which court suits you, because the forms and steps differ.

Who can help

Fair Work Ombudsman

Free information on pay, leave and your rights, and help with underpayment.

13 13 94
fairwork.gov.au ↗

JobWatch

Free, confidential employment law information line for Victorian workers.

(03) 9662 1933
jobwatch.org.au ↗

Migrant Workers Centre

Free legal help for workers in Victoria who were born overseas.

(03) 7009 6710
migrantworkers.org.au/legal_help ↗

Victoria Legal Aid

Free legal information and referrals.

1300 792 387
legalaid.vic.gov.au/contact-us ↗

Forms and the law

Pay Calculator

Fair Work Ombudsman tool to find your award and minimum pay rates.

calculate.fairwork.gov.au ↗

Pay slips

What your payslip must show and when you must get it.

fairwork.gov.au/pay/pay-slips-and-record-keeping/pay-slips ↗

Fair work: small claims

Federal Circuit and Family Court of Australia small claims information.

fcfcoa.gov.au/gfl/fairwork-small-claims ↗

Industrial Division

Magistrates' Court of Victoria division that hears unpaid wages claims.

mcv.vic.gov.au/civil-matters/industrial-division ↗

Fair Work Act 2009 (Cth), sections 544 to 548 (time limit and small claims)

legislation.gov.au/C2009A00028/latest/text ↗

Fair Work Act 2009 (Cth), section 327A (intentional underpayment offence, from 1 January 2025)

legislation.gov.au/C2009A00028/latest/text ↗
Where this information comes from

These are public sources we used to write this guide. They are general information, not legal advice about your situation.

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